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Research Group: GW-TPC: Technical and Professional Communication
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2009

Tigelaar, A.S. and op den Akker, H.J.A. and Verhoeven, F. (2009) Matching Queries to Frequently Asked Questions: Search Functionality for the MRSA Web-Portal. In: Proceedings of the 9th Dutch-Belgian Information Retrieval Workshop (DIR2009), 2 Feb - 3 Feb 2009, Enschede, The Netherlands. pp. 26-33. CTIT Workshop Proceedings (09-01). Centre for Telematics and Information Technology University of Twente. ISSN 0929-0672

2008

van Velsen, L.S. and Huijs, C. and van der Geest, T.M. (2008) Eliciting User Input for Requirements on Personalization: The Case of a Dutch ERP System. International Journal of Enterprise Information Systems, 4 (4). pp. 34-46. ISSN 1548-1115