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2014

Kortbeek, N. and Zonderland, M.E. and Braaksma, A. and Vliegen, I.M.H. and Boucherie, R.J. and Litvak, N. and Hans, E.W. (2014) Designing cyclic appointment schedules for outpatient clinics with scheduled and unscheduled patient arrivals. Performance evaluation, 80. pp. 5-26. ISSN 0166-5316 *** ISI Impact 0,944 ***

2011

Kortbeek, N. and Zonderland, M.E. and Boucherie, R.J. and Litvak, N. and Hans, E.W. (2011) Designing cyclic appointment schedules for outpatient clinics with scheduled and unscheduled patient arrivals. Memorandum 1968, Department of Applied Mathematics, University of Twente, Enschede. ISSN 1874-4850
Zonderland, M.E. and Boucherie, R.J. and Carter, M.W. and Stanford, D.A. (2011) The emergency observation and assessment ward. Memorandum 1967, Department of Applied Mathematics, University of Twente, Enschede. ISSN 1874-4850