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22838 An analysis of free-text queries for a multi-field web form
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Tjin-Kam-Jet, K.T.T.E. and Trieschnigg, R.B. and Hiemstra, D. (2012) An analysis of free-text queries for a multi-field web form. In: Proceedings of the 4th Information Interaction in Context Symposium (IIIX 2012), 21-24 Aug 2012, Nijmegen, the Netherlands. pp. 82-89. ACM. ISBN 978-1-4503-1282-0

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We report how users interact with an experimental system that transforms single-field textual input into a multi-field query for an existing travel planner system.
The experimental system was made publicly available and we collected over 30,000 queries from almost 12,000 users.
From the free-text query log, we examined how users formulated structured information needs into free-text queries.
The query log analysis shows that there is great variety in query formulation, over 400 query templates were found that occurred at least 4 times.
Furthermore, with over 100 respondents to our questionnaire, we provide both quantitative and qualitative evidence indicating that end-users significantly prefer a single field interface over a multi-field interface when performing structured search.

Item Type:Conference or Workshop Paper (Full Paper, Talk)
Research Group:EWI-DB: Databases, EWI-HMI: Human Media Interaction
Research Program:CTIT-NICE: Natural Interaction in Computer-mediated Environments
Research Project:DIRKA: Distributed Information Retrieval by means of Keyword Auctions, FACT: Folktales As Classifiable Texts
Uncontrolled Keywords:Query translation, query reformulation, query log analysis, user study
ID Code:22838
Deposited On:11 January 2013
More Information:statistics

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