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Santana Tapia, R.G.
(2009)
Converging on business-IT alignment best practices: Lessons learned from a Dutch cross-governmental partnership.
In: ICE2009 The 15th International Conference on Concurrent Enterprising: Collaborative Innovation: Emerging Technologies, Environments and Communities, 22-24 Jun 2009, Leiden, The Netherlands.
Centre for Concurrent Enterprise, University of Nottingham.
ISBN 978-0-85358-259-5
Full text available as:
Official URL: http://www.ice-proceedings.org/Projects/408/ICE%202009/Enterprise%20Interoperability/23_SantanaTapia-B-ITaBestPractices.pdf  AbstractAn empirical study that explores business-IT alignment processes in a Dutch cross-governmental partnership is summarized in this paper. The aim of the study was to identify processes that contribute to improve such alignment. This study represents a continuation of previous validation efforts that helped us to confirm the business-IT alignment process areas that should ultimately be included in the ICoNOs MM – a maturity model to assess operational business-IT alignment in networked organizations. Evidence was sought for the alignment of business and IT through the use of information systems to support the requirements of the organization in a specific project. The results of this study in the public sector also are relevant to the private sector where (i) business-IT alignment plays an increasingly valuable role, and (ii) the characteristics of collaborative networked organizations are present.
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