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16547 ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like?

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Eckartz, S.M. (2009) ES Implementations in Cross-organizational Settings: How Should the Business Case Look Like? In: Hans Weigand and Sjaak Brinkkemper editors, Doctoral Consortium CAiSE 2009, Vol. 479 of Workshop proceedings, CEUR, 2009, 8-12 June 2009, Amsterdam, The Netherlands. CEUR. ISSN 1613-0073

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Official URL: http://sunsite.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-479/paper10.pdf

Abstract

This paper describes my PhD research on the development of
realistic and innovative business case guidelines that can be used for complex information system implementations, such as cross-organizational ES implementations. I identify problems and solutions related to the issue of assessing the benefits of such complex implementations. Based on a structured literature review, a multidimensional benefit framework was developed. This is used as input into the ES business case guideline development process.

Item Type:	Conference or Workshop Paper (Full Paper, Talk)
Research Group:	EWI-IS: Information Systems
Research Program:	CTIT-ASSIST: Applied Science of Services for Information Society Technologies
Research Project:	VITAL: Value-based IT ALignment
Uncontrolled Keywords:	Business Case, Benefits Management, Cross-organizational ES
ID Code:	16547
Status:	Published
Deposited On:	21 December 2009
Refereed:	Yes
International:	Yes
More Information:	statistics metis

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