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Tigelaar, A.S. and op den Akker, H.J.A. and Verhoeven, F. (2009) Matching Queries to Frequently Asked Questions: Search Functionality for the MRSA Web-Portal. In: Proceedings of the 9th Dutch-Belgian Information Retrieval Workshop (DIR2009), 2 Feb - 3 Feb 2009, Enschede, The Netherlands. pp. 26-33. CTIT Workshop Proceedings (09-01). Centre for Telematics and Information Technology University of Twente. ISSN 0929-0672
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As part of the long-term EUREGIO MRSA-net project a system was developed which enables health care workers and the general public to quickly find answers to their questions regarding the MRSA pathogen. This paper focuses on how these questions can be answered using Information Retrieval (IR) and Natural Language Processing (NLP) techniques on a Frequently-Asked-Questions-style (FAQ) database.
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